Less effort, more work?

To continue my thoughts (here and here) about work vs. effort, here's an interesting statistic:

IDC estimated that an organization employing 1,000 knowledge workers might easily incur a cost of more than $6 million in lost productivity as employees fail to find existing knowledge they need, waste time searching for nonexistent knowledge and recreate knowledge that is available but could not be located. Imagine the impact on an organization of 50,000 or more employees.

That's why, instead of asking employees to expend effort, organizations need to find ways to minimize effort to increase productive work.

I got this stat from a post in elearningpost. I think I might check out the article to which Maish refers in that post.